Cookie Policy
Last updated: 10 March 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and enhance user experience. This policy explains how MASH Virtual Ltd uses cookies and similar technologies in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
2. How We Use Cookies
We use cookies and similar technologies (pixels, web beacons, local storage) for the following purposes:
- Essential functionality: Enabling core features like authentication, security and session management
- Performance and analytics: Understanding how visitors use our site to improve functionality
- Personalisation: Remembering your preferences and settings
- Marketing: Delivering relevant advertisements and measuring campaign effectiveness
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our Services to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security — prevents cross-site request forgery | Session |
| cookie_consent | Records your cookie preferences | 1 year |
3.2 Performance and Analytics Cookies
These help us understand how visitors interact with our website. Set only with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, ga* | Google Analytics | Distinguishes unique users, tracks page views | 2 years |
| _gid | Google Analytics | Distinguishes users for 24-hour period | 24 hours |
| _clck, _clsk | Microsoft Clarity | Session recording and heatmaps | 1 year |
3.3 Functional Cookies
These enable enhanced functionality and personalisation. Set with your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| locale | Remembers language preference | 1 year |
| theme | Remembers display preferences | 1 year |
3.4 Marketing and Targeting Cookies
These are used to deliver relevant advertisements and track campaign performance. Set only with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for ad targeting | 3 months |
| li_sugr | Browser identifier for ad analytics | 3 months | |
| IDE | Google Ads | Retargeting, campaign optimisation | 13 months |
4. Social Media Cookies
If our site includes social media features or share buttons (LinkedIn, Facebook, Instagram, X/Twitter, YouTube), these platforms may set cookies to:
- Enable content sharing
- Track whether you are logged in to their service
- Build a profile of your interests for targeted advertising
These cookies are controlled by the respective platforms. Please refer to their cookie policies for details:
- Meta/Facebook Cookie Policy
- LinkedIn Cookie Policy
- Instagram Cookie Policy
- X (Twitter) Cookie Policy
- YouTube/Google Cookie Policy
5. Your Cookie Choices
Under PECR, we must obtain your consent before setting non-essential cookies. You can manage cookies in the following ways:
- Cookie banner: When you first visit our site, you can accept or reject optional cookie categories
- Browser settings: Most browsers allow you to block or delete cookies via their settings (Chrome, Firefox, Safari, Edge)
- Opt-out links: Google Analytics — Google Analytics Opt-out
Note: Blocking essential cookies may prevent parts of our Services from functioning correctly.
6. Similar Technologies
In addition to cookies, we may use:
- Web beacons / pixels: Small images embedded in emails or web pages to track opens and conversions
- Local storage: Browser storage used to save preferences and session data
- Fingerprinting: We do not use browser fingerprinting for tracking purposes
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
8. Contact Us
For questions about our use of cookies:
- Email: hello@mashvirtual.com
- Phone: +44 203 5763 208
- Address: Venture X, Building 7, Chiswick Park, 566 Chiswick High Road, London W4 5YG, United Kingdom